AGB
Reservation policy;
After receiving a reservation for a specific number of nights, those nights will be blocked in the reservation calendar of all online booking platforms (e.g. booking.com, airbnb). The reserved nights will be not available for booking to other visitors for a period of 3 working days.
In order to confirm a reservation a deposit is needed. The minimum deposit amount is equal to the payment of 2 night stay. The exact deposit amount as well as the bank account number is communicated via e-mail. The rest of the payment is required at the latest 2 days before arrival as long as no other agreements were met. In case that the agreed amount of the deposit wasn't paid within 3 working days, the reservation will be canceled without further notice. If the deposit has reached our account delayed, we will either restore your reservation according to the availability or return the deposit to the original bank account (deducting the bank transfer fees of the bank of origin).
Domestic animals are not allowed in the apartment.
Check-in policy; 16:00-22:00
Check-out policy; 8:00- 10:00
There is also an option of self check-in after 22:00 O'clock. In that case you will be provided with a code to the safe-box with a key from the entrance door.
Cancellation policy;
In case of cancellation upto 28 days before arrival, we refund 30% of the deposit amount. In case of cancellation later than 28 days before arrival, we refund 50 Euro per reserved apartment. The deposit is not refundable in case of no-show. The reservation can be modified up to 2 days before the arrival based on availability of the accommodation and actual prices. In case of modification the period of the stay can not be shortened (e.g. less number of nights). The reservation cannot be transferred to the next season.
We preserve the right to cancel your reservation in case of Force Majeure event (e.g. covid-19-pandemic). In that case the deposit or any other payments received by us will be returned in full to the original bank account.
