Ethra Apartments - Header

AGB

Reservation policy;
After receiving a reservation for a specific number of nights, those nights will be blocked in the reservation calendar of all online booking platforms (e.g. booking.com, airbnb). The reserved nights will be not available for booking to other visitors for a period of 3 working days.
In order to confirm a reservation a deposit is needed. The minimum deposit amount is equal to the payment of minimum 2 night stay. The exact deposit amount as well as the bank account number is communicated via e-mail. The rest of the payment is required at the latest 6 days before arrival as long as no other agreements were met. In case that the agreed amount of the deposit wasn't paid within 3 working days, the reservation will be canceled without further notice. If the deposit has reached our account delayed, we will either restore your reservation according to the availability or return the deposit to the original bank account (deducting the bank transfer fees of the bank of origin).

Domestic animals are not allowed in the apartment, unless they are agreed upon.

Check-in policy; 15:00-22:00 O'clock
Check-out policy; 8:00- 10:00 O'clock

There is also an option of self check-in after 22:00 O'clock. In that case you will be provided with a code to the safe-box with a key from the entrance door.

Cancellation policy;
In case of cancellation upto 28 days before arrival, we refund 30% of the deposit amount. In case of cancellation later than 28 days before arrival, we refund 50 Euro per reserved apartment. The deposit is not refundable in case of no-show. The reservation can be modified up to 2 days before the arrival based on availability of the accommodation and actual prices. In case of modification the period of the stay can not be shortened (e.g. less number of nights). The reservation cannot be transferred to the next season.

🏠 House Rules & Safety Guidelines

By booking this property, you agree to the folowing rules.

1. Reporting Damages and Defects: You are required to report any damages, malfunctions, or leaks (e.g., dripping faucets, leaking refrigerators, or plumbing issues) to the host immediately via the booking platform chat. This allows us to fix the issue right away and keep the property safe.
2. Floor Cleanliness and Slip Hazards: No professional cleaning service is provided during your stay. Guests are fully responsible for keeping the floors dry and clean. Please wipe up any spilled liquids, water, or grease on the kitchen and bathroom floors immediately to prevent slips, trips, and falls.
3. Proper Use of Appliances: All electrical appliances and plumbing facilities must be used only for their intended purposes. Please do not leave appliances (like the washing machine, electrical hood or oven ) running while you are out of the property.
4. Liability: The host is not liable for accidents, injuries, or illnesses that occur on the premises due to guest negligence, self-caused wet floors, or failure to report hazardous defects immediately